SUNBELT utilizes e-mail as a primary communication channel with customers. As a customer,
and by submitting your information on the SUNBELT website, you hereby acknowledge and
grant Sunbelt the permission to communicate with you via e-mail (as well as other communication
channels such as phone or fax) for any purposes Sunbelt determines to be relevant including,
but not limited to, system messages, confirmation messages, newsletters, service announcements
and other marketing messages. SUNBELT will use best efforts to honor customers' requests to
opt-out from receiving e-mails, but under no circumstances will SUNBELT have any liability
for sending any e-mail to its users and customers.
SPAM Policy
SUNBELT does not send unsolicited bulk e-mails to Customers under any circumstances. On the
occasion that e-mails are sent to customers it is in direct response to the customer providing
the e-mail address to SUNBELT including, but not limited to, confirmation e-mails on business listing
inquiries, opt-in newsletters, opt-in e-mail alerts, follow-up e-mails on business listing inquiries,
other follow-up communications related to the customer's expressed interest in a business listing
and other voluntary submissions of information with the intent for SUNBELT to provide a service
to the customer. SUNBELT does not tolerate the transmission of SPAM.
Reporting Unsolicited E-mail
SUNBELT is a franchise organization. As such SUNBELT has a network of independently owned and
operated franchise locations that operate under the SUNBELT brand name and utilize the sunbeltnetwork.com
servers for e-mail communications. Despite our concerted efforts to prevent unsolicited (SPAM) e-mail
relayed through sunbeltnetwork.com servers, unsolicited e-mail may sometimes get through as a result
of the independent actions of the SUNBELT franchisees. The corporate offices of SUNBELT NEVER send
unsolicited or SPAM e-mail. We view SPAM as a serious violation of privacy and a misuse of the Internet
in general. If you receive an unsolicited e-mail with a domain of sunbeltnetwork.com, please send it
immediately to report-spam@sunbeltnetwork.com. Upon receipt of the e-mail, we will do our utmost to
track down the offender and take any actions necessary to stop SPAM messages.
How We Define SPAM
We define SPAM as the sending of Unsolicited Commercial E-mail (UCE), Unsolicited Bulk E-mail (UBE) or
Unsolicited Facsimiles (Fax), which is e-mail or facsimile sent to recipients as an advertisement or
otherwise, without first obtaining prior confirmed consent to receive these communications from the
sender. This can include, but is not limited to, the following:
Email Messages
Newsgroup postings
Windows system messages
Pop-up messages (aka "adware" or "spyware" messages)
Instant messages (using AOL, MSN, Yahoo or other instant messenger programs)
Online chat room advertisements
Guestbook or Website Forum postings
Facsimile Solicitations
SPAM Compliance and Prevention
SUNBELT asserts its compliance with the 2003 CAN-SPAM Act:
Spam Act 2003 (2)
CONSENT OF RECIPIENT
Commercial electronic messages cannot be sent unless you have the consent of the relevant account-holder.
There are two types of consent: express consent or inferred consent.
Express Consent
Consent may be a specific request from an addressee to receive messages from you. For example:
the addressee has subscribed to your electronic advertising mailing list;
the addressee has deliberately elected to receive messages or advertisements from you; or
the addressee has specifically requested such material from you over the telephone.
Inferred Consent
Consent may be inferred by considering the conduct of the addressee and the relationship between you and the addressee. Examples of where consent may be inferred are:
an addressee has provided its electronic address when purchasing goods or services in the general expectation that there will be follow-up communications;
on-line registration of a product or a warranty;
where an addressee has provided its address with the understanding that it would be used in communications.
SPAM Prevention
As an additional measure to prevent the distribution of SPAM via the sunbeltnetwork.com e-mail
servers, SUNBELT utilizes a SPAM 'firewall' to scan every inbound and outbound email message that
is sent and received by the SUNBELT email servers. Although no method, either manual, procedural
or systemic, is 100% effective in preventing SPAM, the efforts and investment that SUNBELT has
made are evidence of our commitment to and understanding of the importance of preventing SPAM.